Contact Patchistry
Need help with your build?
Questions about an order, a patch, a collaboration, or the full Patchistry experience? Send us a message and we will help point you in the right direction.
Send us a message
Before you reach out
- For order help, include your order number and the email used at checkout.
- For returns or exchanges, include photos if the issue is product-related.
- For collaborations, include your social links, audience, and what you want to build with us.
We are building Patchistry carefully and personally. The more detail you include, the faster we can help.
Group Orders · Bach · Wedding · Groomsmen
Ordering 5+ matching hats? Read this first.
Group builds are how we ship most of our wedding, bachelorette, and groomsmen orders. Batch shipping in 48 hours from SoCal, same canvas colorway across the set, coordinated patch placement so the group photo reads consistently.
5 – 9 hats
Starter Group
Batch ship in 48 hours. Standard pricing. Choose one canvas color + a shared anchor patch.
10 – 19 hats
Group Discount Tier
10% off the full order. Free US shipping included. Optional custom patch placement guide.
20+ hats
Full Party Build
20% off. Dedicated build review with Brian before production. Optional custom patch design.
What we promise on every group order
- Batch ship from SoCal within 48 hours of order placed
- Same canvas colorway across the entire set — no mid-batch swaps
- Photo-checked patch placement so the group reads cohesive
- Direct line to Brian if the trip date is tight
If your trip date is less than two weeks out, message us anyway — we have rushed orders out for weekend bach trips before. — Brian, Founder